At Texas Hold'em Poker, we believe that we are only as good as our customers know us to be. Therefore, the highest level of integrity is the only standard by which Texas Hold'em Poker can operate.

• Fairness
  We employ algorithms and practices to ensure total fairness to every player. Our Random Number Generation (RNG) system operates at the highest level of encryption and randomness, to ensure fairness without exception.
  
  
• Transaction Processing
  Texas Hold'em Poker adheres to all laws in its jurisdiction pertaining to transactions, and additionally Texas Hold'em Poker abides by accepted transaction standards of internationally recognized banking institutions.
  
  
• Payouts
  Texas Hold'em Poker is committed to prompt payment of customer withdrawals.

Our commitment is to our customers. Texas Hold'em Poker abides by these principles of customer care:

• Privacy and Data Protection
  
  Our data encryption systems operate at the highest levels possible, ensuring total data integrity. Texas Hold'em Poker maintains a full time staff specifically for fraud detection and elimination. Customer information is never sold, rented, or shared in any way with any third party.
  
  
• Truth in Advertising
  
  Texas Hold'em Poker is truthful and forthcoming in all advertising and promotions. All published information about the operations of Texas Hold'em Poker are truthful and complete as they pertain to customer policies and relations. Our game instructions and rules, online poker room rules and registration procedures are made available online to the public.
  
  
• Commitment to Customer Service
  
  The highest priority at Texas Hold'em Poker is customer satisfaction. Thus, our Customer Care Representatives are available 24 hours a day, 7 days a week year round, to offer technical support, aid in dispute resolution, and answer questions.

Being a responsible company means being an active part of a larger community: its people, its institutions, and its values. To this end, Texas Hold'em Poker is dedicated to:

• Limiting Access by Minors
  
  Texas Hold'em Poker requires that new customers declare that they are of lawful age in their respective jurisdiction, and we pursue reasonable measures to verify this information.
  
  
• Controlling Compulsive Gambling
  
  Compulsive gambling benefits no one, not even an online poker room ultimately. Texas Hold'em Poker is committed to detecting and reducing compulsive gambling. We are constantly working to institute player tracking and controls to limit gambling patterns that have gotten out of control.
  
  
• Raising Standards Worldwide
  
  Texas Hold'em Poker is and always has been an active participant in the Interactive Gaming Council, which exists to establish, promote and enforce a uniform code of conduct across the entire online gaming industry. We work to raise the bar of integrity worldwide, because we believe that operating at the highest standards benefits all.